Privacy policy

Effective Date: September 24, 2026

Velora Shades, operated by Megan Siford ("Velora Shades," "we," "us," or "our"), respects your privacy and is committed to explaining how information may be collected, used, disclosed, and protected when you visit or make a purchase through our online store.

1. Information We Collect

Depending on how you interact with our store, we may collect information such as:

Name;
Billing and shipping address;
Email address;
Telephone number;
Order information;
Products purchased;
Payment and transaction information;
Customer service communications;
Information you voluntarily provide to us;
Device and browser information;
IP address;
Website activity and interaction information;
Cookies and similar technologies.

Payment card information may be processed through third-party payment providers. Velora Shades does not intentionally retain complete payment-card information when such information is processed by a payment processor.

2. How We Use Information

We may use collected information to:

Process and fulfill orders;
Provide shipping and delivery services;
Process payments;
Communicate with customers;
Respond to questions and customer-service requests;
Process returns, exchanges, cancellations, and refunds;
Maintain and improve our website;
Prevent fraud, abuse, and unauthorized transactions;
Maintain business and transaction records;
Comply with legal obligations;
Send marketing communications where permitted by law and applicable consent requirements;
Provide personalized website experiences;
Analyze website performance and customer interactions.
3. Shopify

Our online store is hosted and powered by Shopify.

Shopify and its service providers may process information relating to customers and website visitors in connection with operating the store, processing transactions, security, fraud prevention, analytics, and other Shopify services.

Shopify explains that merchants remain responsible for maintaining appropriate privacy practices and that Shopify provides privacy and customer-data compliance tools that merchants can configure according to their business practices.

4. Payment Providers

When you place an order, payment information may be processed by Shopify Payments or another payment provider made available through our store.

Payment providers may collect and process payment information according to their own privacy policies and terms.

We do not control the privacy practices of independent payment providers.

5. Shipping and Fulfillment Providers

We may share information necessary to fulfill an order with shipping carriers, fulfillment providers, suppliers, logistics companies, and other service providers.

This may include your name, shipping address, email address, telephone number, order information, and tracking information where necessary to fulfill your purchase.

6. Service Providers

We may use third-party service providers to help operate our business, including providers for:

Website hosting and technology;
Payment processing;
Fraud prevention;
Shipping and fulfillment;
Customer service;
Analytics;
Marketing;
Email communications;
Website security.

These providers may receive information only to the extent reasonably necessary to perform services for us or as otherwise permitted by applicable law.

7. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, local storage, and similar technologies.

These technologies may be used to:

Keep the website functioning;
Remember preferences;
Maintain shopping-cart functionality;
Understand website usage;
Improve store performance;
Support analytics;
Provide advertising or marketing features where applicable;
Help detect fraud and security threats.

You may be able to control certain cookie settings through your browser or available privacy controls.

Some website functionality may be affected if certain cookies are disabled.

8. Marketing Communications

If you subscribe to marketing communications, we may use your contact information to send promotional emails, offers, product information, or other marketing communications where permitted by law.

You may unsubscribe from marketing emails by using the unsubscribe mechanism provided in the communication or by contacting us.

Transactional communications, such as order confirmations, shipping updates, refund notices, and security-related communications, may continue when reasonably necessary to complete or administer a transaction.

9. Data Sharing and Disclosure

We may disclose information:

To Shopify and necessary service providers;
To payment processors;
To shipping and fulfillment providers;
To technology and security providers;
To professional advisers where reasonably necessary;
To comply with legal obligations;
To respond to lawful governmental or legal requests;
To protect our rights, property, customers, or business;
In connection with a business transfer, merger, sale, financing, or similar transaction;
With your consent or at your direction.

We do not sell customer information for money in the ordinary course of operating Velora Shades.

10. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

11. Data Retention

We retain information for as long as reasonably necessary for legitimate business purposes, including processing orders, maintaining transaction records, providing customer service, preventing fraud, resolving disputes, complying with legal requirements, and enforcing agreements.

Retention periods may vary depending on the type of information and applicable legal requirements.

12. Children's Privacy

Our store is not directed toward children under 13.

We do not knowingly request or intentionally collect personal information from children under 13 for the purpose of making independent purchases through the store.

If a parent or guardian believes that a child has provided personal information to us, please contact us so that we can review the matter.

13. Your Privacy Choices

Depending on applicable law and your location, you may have rights relating to your personal information.

These may include rights to request access, correction, deletion, or information regarding how personal information is processed, subject to applicable legal exceptions.

You may also have rights relating to marketing communications, cookies, targeted advertising, or certain data-sharing activities depending on applicable law.

To make a privacy request, contact:

Email: meganksiford3423@gmail.com
Phone: (815) 670-5838

We may need to verify your identity before completing certain requests.

14. Do Not Track

Because different browsers and devices may implement "Do Not Track" differently, our website may not respond to every browser-based Do Not Track signal.

Where applicable, we will honor legally required privacy choices and controls.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business, technology, legal requirements, or privacy practices.

The updated version will be posted on this page with a revised effective date.

16. Contact Us

Velora Shades
Megan Siford
31140 N Fostoria Rd
Curtice, OH 43412
United States

Email: meganksiford3423@gmail.com
Phone: (815) 670-5838